Once an enquiry for a specific special solution from a customer reaches us, the respective sales representative will contact the customer directly to communicate the exact specifications of the product.
To create the requirement profile, we need (as far as possible) a detailed information on the following criteria:
Type of media, Pressure range, Temperature, Flow characteristics
Industrial segment, Surrounding, Space, Handling
Assembly, Specifications, Others
The more accurate the communication is, and the more information we receive, the faster and precisely the targeted process of the development can begin. Our sales and technical staff are prepared to go on location at any time to obtain an exact picture of the application and requirements.
Upon these initial, but significantly important steps, a pre-analysis takes place between sales and development staff, whether and by what means the requirements of the customer can be implemented.